Term and Conditions

1. Introduction

Sundance Sales offers contemporary fashion and accessories with a focus on unique, expressive pieces including jewelry, clothing, and personalized items. Our collections cater to individuals seeking distinctive style with bohemian influences and artisanal quality.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any fraudulent activities or attempt to circumvent our security measures
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Products and Services Description

We offer a curated selection of fashion items and accessories including:

• Clothing: Dresses, Jackets & Coats, Jeans, Jumpsuits & Rompers, Kimonos, Petite Styles, Skirts, Sleepwear, Sweaters, Swimwear, Tops
• Jewelry: Earrings, Jewelry, Men’s Jewelry & Watches, Necklaces, Rings, Watches
• Specialty Items: Jewelry Storage, Personalization services

We strive to display our products as accurately as possible, but please note that colors may appear slightly different on various devices due to screen settings.

4. Order and Payment Terms

Order Process:

• All orders are subject to product availability and acceptance
• You will receive an order confirmation email once your payment is processed
• We reserve the right to cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraud

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing:

All prices are shown in US Dollars. We reserve the right to adjust prices at any time, but such changes will not affect orders already accepted.

5. Shipping Policy

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Methods:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment

Shipping Destinations:

We ship worldwide except to certain parts of Asia and remote locations. Delivery times may vary during holiday seasons or due to unforeseen circumstances beyond our control.

Import Duties and Taxes:

For international orders, customers are responsible for any applicable import duties, taxes, or customs clearance fees. These charges are not included in the product price or shipping cost.

6. Returns and Exchanges

Timeframe:

We accept returns and exchanges within 15 days of you receiving your order.

Conditions:

To be eligible for return or exchange, items must be:

• In original, unused condition
• With all original tags attached
• In the original packaging
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items:

For hygiene and customization reasons, the following items cannot be returned or exchanged:

• Earrings (due to personal hygiene considerations)
• Sleepwear (for health and safety reasons)
• Swimwear (if the hygiene seal is broken or removed)
• Personalized items (as these are custom-made specifically for you)

Return Process:

1. Contact our customer service team within 15 days of receiving your order at [email protected] with your order number and product details
2. Wait for authorization – Our team will respond within 1-2 business days with a Return Authorization Number and instructions
3. Package your item(s) securely including the original packaging and all tags
4. Ship your return to the address provided in your authorization email

We recommend using a trackable shipping service as you are responsible for return shipping costs.

Refunds:

Once we receive and inspect your returned item:

• We will process your refund within 5-7 business days
• Refunds will be issued to your original payment method
• Please allow additional time for your bank or credit card company to process the refund (typically 3-10 business days)
• Original shipping costs are non-refundable

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sundance Sales or our content suppliers and is protected by international copyright laws. The Sundance Sales name and logo are trademarks of our company.

You may not reproduce, distribute, modify, or otherwise use any of the content without our prior written permission.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. Limitation of Liability

Sundance Sales shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our website or products

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located in New York County, New York.